Blossom FAQs

Got questions?
We’ve got answers.

Getting started

What is Blossom?

Blossom is where your savings go to grow. We don’t think you should have to choose between targeting higher returns and quick & easy access to your savings, so we’re bringing it all to you in aneasy-to-use app! Blossom is a managed fund which gives access to returns from fixed income investments. With Blossom, you can choose the way you want to save by targeting 5.95% p.a. or 7.00% p.a. returns.

What makes Blossom different?

Blossom is changing finance, for good. Before Blossom, fixed income investments were difficult for retail investor access directly, complicated and costly to enter - our goal is to make saving and investing accessible for all. You can get started with as little as $5! We’ve spent a lot of time building Blossom the right way, making sure your experience is simple, seamless and stress-free.  

How do I save with Blossom?

It’s easy to get started:

1. Sign up in minutes – through the iOS or Android app or get started on the web.

2. Fund your account – you can automate your top-ups!

3. See your savings Blossom every day – enjoy targeted returns posted daily.

Where can I add my TFN (Tax File Number)?

You can add your TFN in the ‘Personal Info’ tab in the ‘Settings’ section of the web, iOS or Android app. For more information on tax or your TFN, see the ‘Taxes’ section below.

What details do I need to get started with Blossom?

You will need to provide us with some basic personal information and proof of identification (passport or driver’s licence).


How old do I have to be to open a Blossom account?

You have to be 18 years or older to open a Blossom account.

Is my privacy protected?

Blossom complies with the Privacy Act 1998 and takes great care in dealing with the personal information of our customers. You can read more about our Privacy Policy here.

Why do my details need to be verified by Blossom?

In order to confirm you are who you say you are, we may require additional ID verification, such as your passport or driver’s licence.

As is compulsory for any financial institution, Blossom needs to satisfy its obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act 2006). This requires Blossom to verify specific information provided to us about a customer’s identity. This includes first and last names, home addresses, date of birth, country of birth and more.

Why was my account rejected?

Your account will be rejected if you’re a:

  • Politically Exposed Person, or
  • have US citizenship.

If you’re a resident for tax purposes of a country other than Australia, we will let you know as soon as you can create an account with Blossom.

If your account has been rejected and you’re not sure why, please send us an email to blossom@blossomapp.com and we will be able to help.